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Papa Johns

Modernize the customer experience of a classic

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About the Project

Papa John's wanted to give their customers a platform on where they could customize their order and receive it freshly baked without leaving home. They also wanted to decrease the the waiting time to enjoy the delicious taste of pizza.

Further, they wanted to take the shopping experience to a personalized level and adjust to the tastes of each customer which included use across mobile devices to make finding the nearest restaurant much less of a chore.

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Project Development

Through the use of geolocalization, we were better able to facilitate the shipping of orders according to the customer addresses. In addition, the customer is now able to create their pizza by different ingredients for each half or a traditional whole pizza.

The integrated payment and order system is simple to use for both customers and Administrators alike. It also allows for the customer to choose whether they want to pick up from the nearest location or have it delivered to their home.

In addition, our technology has meets the quality requirements and all safety standards established by Papa John's International.
We updated the site design without affecting the functionality and made the site responsive in a detailed and precise way for each mobile device.

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Outcome

With the Expression platform, the Papa John's team has access to a real-time dashboard which allows them to make decisions according to the customer's behavior. This same platform also allows them to add new products, new stores, and make continual updates without affecting the user experience.

Since launching, Papa John's eCommerce website has grown in its number of monthly orders,  it has over 6,000 registered users in the platform and receives more than 7,000 orders per month. The Expression dashboard shows the Papa John's team information such as: Top-selling products by category, Sales by region / city, Sales by payment method, as well as Sales and orders per user.

Vancouver

Bogota

Athens

Backbone Canada

55 East 7th Ave Vancouver, BC M-F 10am-6pm PST info@backbonetechnology.com (+1) 604.713.8560

Backbone Canada

55 East 7th Ave Vancouver, BC
M-F 10am-6pm PST

info@backbonetechnology.com

(+1) 604.713.8560
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Backbone Latam

Cra 9 # 77-67 Oficina 804 M - F 9:00 a.m - 7:00 p.m hola@backbonetecknology.com (+571) 7424247

Backbone Latam

Cra 9 # 77-67, Oficina 804
M - F 9:00 a.m - 7:00 p.m

salesteam@backbone.digital

(+57)(1) 7424247
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Backbone Greece

Leof. Dimokratias 11, Melissia 151 27, Athens M-F 10am-6pm PST athens@backbonetechnology.com (+30) 210.680.3380

Backbone Greece

Leof. Dimokratias 11, Melissia 151 27, Athens
M-F 10am-6pm GMT+2

athens@backbonetechnology.com

(+30) 210 680 3380

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